Privacy Policy

Last Updated: 9.23.26

At WILLIAMFITZROY.COM ("we," "us," or "our"), we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our site or purchase our products and services.

1. Information We Collect

We collect personal information that you voluntarily provide when registering for an account, purchasing a product, signing up for an event, or contacting support. This includes:

Personal Details: Name, email address, phone number, and billing details.
Account Credentials: Username and password.
Transaction Data: Records of products purchased and event registrations. (Payment details are processed securely by our payment partners; we do not store full credit card numbers).
Usage Data: Technical details on how you interact with our Thinkific site and course content.

2. How We Use Your Information

We use the collected information to:

Create and manage your user account.
Deliver course content, digital products, and event access.
Process transactions and send purchase confirmations.
Respond to customer service inquiries and communicate important site updates.
Ensure compliance with card network regulations and legal standards.

3. Third-Party Service Providers

Our platform is hosted on Thinkific, and payment processing is handled by secure third-party payment gateways (e.g., Stripe, PayPal). Your data is stored and processed through Thinkific's infrastructure in accordance with industry security standards. We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our site uses cookies and session tracking provided by Thinkific to keep you logged in, analyze course progress, and improve user experience. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

5. Data Retention & Security

We maintain appropriate administrative and technical safeguards to protect your personal data against loss, misuse, or unauthorized access. We retain your information for as long as your account remains active or as required by law.

6. Your Rights

Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal data. To request changes or opt out of non-essential communications, please reach out using the contact information below.

7. Contact Information

For any privacy-related questions or requests, please contact us at:
Email: [email protected]
Address: 200 E. Illinois Street, 1708, Chicago IL 60611